1. Data controller
Under the Turkish Personal Data Protection Law No. 6698 (KVKK), your personal data is processed by Nerium Turizm ve Plaj İşletmeciliği Ltd. Şti. (address: Çiftlikköy Mah. Altınkum Sahil Yolu No: 24, Çeşme / İzmir) as the data controller, within the scope described in this notice.
2. Personal data processed
When buying tickets and season passes: name, phone, email, billing details and the date preferences in your order note; for season passes, name and photo for ID matching; documents you upload with the event form; CV details for job applications; CCTV footage and car park plate records for site security; and IP address and cookie data on our website. Your card details are not stored by us; they are processed by the payment institution.
3. Purposes of processing
To sell tickets and season passes, confirm dates, validate tickets at the entrance, prepare event proposals, assess job applications, issue invoices, ensure guest and site safety and, with your consent, send season announcements.
4. Legal grounds
Under Article 5/2 of the KVKK, your data is processed because it is directly necessary for entering into or performing a contract, to comply with our legal obligations (tax legislation, Law No. 5651) and for our legitimate interests; commercial electronic messages, special categories of data (such as allergy information) and non-essential cookies rely on your explicit consent.
5. Transfers
Your data may be shared only as far as the service requires: with our hosting and email providers, our accountant, payment institutions and, on request, authorised public bodies. Transfers abroad take place only under the conditions of Article 9 of the KVKK.
6. Retention
Booking and enquiry records are kept for 2 years, invoices and accounting records for 10 years and CCTV footage for 30 days; after that they are deleted, destroyed or anonymised.
7. Your rights
To exercise your rights under Article 11 of the KVKK (access, rectification, erasure, objection and so on), write to hello@neriumbeach.com.tr or send a letter to the address above. Requests are answered free of charge within 30 days.